E-commerce / Operations Manager
Porto, Portugal

We are seeking for an E-commerce/Operations Manager to join our enthusiastic team.

Main Responsibilities

  • Responsible for all online activities that occur post-sale.
  • Monitor and manage stock levels for swear-london.com and 3rd party web stockists.
  • Ensure smooth and timely fulfilment of e-commerce orders from swear-london.com, 3rd party web and retail partners.
  • Manage returns and exchanges.
  • Ensure SLAs are met for order dispatch.
  • Manage all customer care enquiries.
  • Create and maintain an online business plan.
  • Provide analytic reports of online sales.

Essential Skills

  • Ability to critique and advise E-Commerce team.
  • Digital behaviour understanding and keen interest.
  • Strong operational and administrative profile.
  • Ideally use of Google Analytics or similar.
  • Educated to degree level in Engineering or any Operations related field.

What we offer

  • Competitive salary.
  • A team of creative and talented people to work with.
  • An office downtown in Porto, with daily snacks… and lots of coffee.

If you match the skills above, please contact us, we will very happy to get to know you.

Email us at careers@platforme.com with the reference #006-operations.