We need your


Platforme, the fashion industry platform and consumer brand for customisation and personalisation

E-commerce / Operations Manager
Porto, Portugal

We are seeking for an E-commerce/Operations Manager to join our enthusiastic team.

  • Responsible for all online activities that occur post-sale.
  • Monitor and manage stock levels for and 3rd party web stockists.
  • Ensure smooth and timely fulfilment of e-commerce orders from, 3rd party web and retail partners.
  • Manage returns and exchanges.
  • Ensure SLAs are met for order dispatch.
  • Manage all customer care enquiries.
  • Create and maintain an online business plan.
  • Provide analytic reports of online sales.
  • Ability to critique and advise E-Commerce team.
  • Digital behaviour understanding and keen interest.
  • Strong operational and administrative profile.
  • Ideally use of Google Analytics or similar.
  • Educated to degree level in Engineering or any Operations related field.